When it comes to selling products online, entrepreneurs often can't decide between creating an ecommerce website and selling on popular marketplaces. This choice can be quite a toss-up since both options present their own set of advantages and challenges.
But don't worry. In this blog, Techosquare - a leading ecommerce website development company in India - will document the differences between ecommerce sites and online marketplaces so that you can decide better.
Before discussing the key differences between an online store and a marketplace, let's understand how they are different from each other.
An ecommerce site allows a business to sell its products or services straight to consumers. Known for serving as a digital storefront, it allows them to showcase their offerings, facilitate transactions, and manage customer interactions. Also known by the name online store and shop, it is usually operated by a single individual or a team (if it's big). Nike store is a good example of an online store. Shopify and SwiftKart are some store builders using which entrepreneurs are launching online stores.
Next up, we have digital marketplaces. This type of online shopping platform connects multiple sellers with potential buyers, facilitating the exchange of products or services.
The online marketplace serves as a centralized hub where entrepreneurs can list their offerings. Buyers can browse and purchase items from various sellers. They can pay for them all together at checkout. Amazon is the largest and most popular marketplace. It offers a vast selection of products from tens of thousands of sellers across the globe. Online marketplaces can be smaller too though.
Launching your ecommerce website is like building a digital home for your business. Here, ownership and control hold unparalleled significance. Within this realm, you possess the sovereignty to shape every facet according to your vision and aspiration. From theme to layout, functionality, and security, you can customize every aspect to something that reflects your business's unique identity and goals.
However, the same can't be said for an online marketplace. Your business has to operate within the framework and guidelines set by the platform. You have limited control over the overall look and feel of your store as it adheres to the marketplace's design standards.
In the vast realm of online business, branding is like the enchanted cloak that sets you apart. It breathes life into your ecommerce presence. With your own ecommerce website, you can establish and promote your unique brand identity. This type of platform gives you the opportunity not just to build a strong presence but also to customize user experience and create a consistent image across all touchpoints.
It's not like you can't build brand identity in a marketplace. Of course, you can! But the twist is that your products will be displayed alongside competitors on the same platform. In simple words, you'll be required to make extra efforts to surpass your competition, rank higher, and be noticed.
And while you still have the opportunity to make your brand known for its quality products or services, your branding may face limitations. In fact, you may have less control over how your products are presented.
Complete ecommerce website checklist for entrepreneurs
One of the major aspects of our ecommerce website vs online marketplace comparison! When it comes to costs and fees, ecommerce websites generally require a higher investment. If you decide to build it from the ground up, you will have to cover expenses such as domain registration, web hosting, web development, third-party extensions or themes, and ongoing maintenance.
These costs can add up particularly if you hire professional designers or developers from countries like the US, UK, Canada, or Australia. Taking your business online through a marketplace, on the other hand, typically involves lower upfront spend. Why? Because the owner of this platform type provides infrastructure and handles many technical aspects, reducing financial burden in the process.
But one should note that online marketplaces often charge fees and commissions. These can include listing fees, transaction fees, and percentage of your sales. All these factors can impact your profitability.
Turnkey ecommerce store solutions can help you build an online store without spending a lot of money. WordPress, WooCommerce, and Shopify are some inexpensive hosted options for building and managing your ecommerce site. In case you want to host on your own, Swiftkart is a solid ecommerce technology.
We believe that scalability is crucial for any online business that aspires to grow and succeed. It's not just about managing increased demand but also about creating capacity to handle future growth. With your own ecommerce site, you can have greater control over scalability and growth potential.
You can choose scalable hosting solutions, optimize server resources, and implement performance enhancements to accommodate increasing traffic and demand. You will also have the flexibility to expand your product offerings, customize features, and adapt to evolving marketing trends with an ecommerce website.
While online marketplaces handle infrastructure and server maintenance, their scalability options might be standardized and less flexible. You won't be able to accommodate unique features and capabilities unless you pay extra bucks to remove technical restrictions or upgrade your selling plan.
Build an ecommerce site or marketplace with a self-hosted online store builder for $999!
Another important factor of our ecommerce vs online marketplace solutions comparison! Online security is like a firewall protecting your digital assets and sensitive information from the constant threat of cyber attacks.
Owners of ecommerce websites will have direct control over security measures. Meaning, they can implement robust security protocols, traffic filters, SSL certificates, and payment gateways on their own to safeguard their customer data and protect against potential cyber threats. But this also means that ecommerce site owners have the responsibility to ensure their website's security compliance and address vulnerabilities promptly. Else, there will be a problem.
You don't have to worry about handling your store's security on your own with online marketplaces. Why, you ask? Because they typically have dedicated security teams to protect customer data and prevent fraudulent activities. They invest in robust security measures and compliance standards. However, as a seller, you must adhere to the marketplace's security guidelines and policies. Also, one may have limited control of the overall security infrastructure which, for some entrepreneurs, might be a dealbreaker.
There's no better or worse option between ecommerce websites and online marketplaces. Both models are constantly evolving and improving. The decision between establishing an ecommerce site or selling online on a marketplace ultimately depends on your business needs, goals, and budget.
At Techosquare, our experienced ecommerce developers can help you evaluate your options and choose the best solution for your business. Contact us today to discuss your project and get a free quote!